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投诉酒店服务英语作文 投诉酒店英语作文80个词

雅思g类 投诉信 住宿 投诉住宿酒店怎么投诉

雅思G类考试中常会考到一些投诉信的话题,一般主要集中在对于饭店,宾馆,餐厅,旅行社等服务性行业的投诉,考生如何解答此类题目呢?洛阳大华雅思分享“雅思类小作文关于投诉信的解题思路”希望对考生有所帮助。

投诉酒店服务英语作文 投诉酒店英语作文80个词投诉酒店服务英语作文 投诉酒店英语作文80个词


投诉信一直是类小作文常考的话题,根据笔者多年的教学,发现投诉信一般可以从以下四个思路去发展。

投诉理由:服务不周

投诉信中投诉服务是经常会考到的话题,一般主要集中在对于饭店,宾馆,餐厅,旅行社等服务性行业的投诉,此类书信一般在结构上可分为以下几个部分:

(一) 自我介绍,表明投诉内容以及与收信人的相关性。

(二) 陈述投诉内容,如时间、地点、人物、事件等,并指出对方服务问题所在以及由此而产生的对自己或者家人的影响。

(三) 提出整改建议或者希望得到对方的赔偿或补偿。

让我们结合真题来分析一下:

You just returned from a tour. However, you were dissatisfied with the service you received from the trel agency. Write a letter to the manager of the agency.

1. give the details of your tour

2. explain why you were unhappy with the service

3. say what you want the company do for you

题目并无指明具体投诉内容,因此考生选择余地较大,一般来说,建议考生可以考虑旅行社安排的住所不好,比如房间脏等。具体写法如下:

The room was not cleaned on a daily basis and that my bed was made up only every three days.

还可以说房间没有热水,比如:

The hot water was only supplied from 6:00 am to 10:00 pm, which means if I arrived back at the hotel late, it was impossible for me to take a shower with hot water.

此外,还可以围绕吃饭问题进行投诉,如:

The food in the restaurant was disappointing. Not only was it extremely overpriced, but the quality was very poor.

上述所提到的关于服务质量的投诉,大家不难发现里面说的房间,热水,吃饭问题其实换一个服务性行业的考题我们也可以套用。因此我们要熟记这些基本的投诉点。

综上所述即是雅思写作投诉信服务不周的结构分析及基本的投诉点,希望对广大考生有所帮助。

关于酒店投诉的英语对白?完整的写一段吧.?

人物:经理( hotel manager),客人(guest)`

G; May I speak to the hotel manager please?

M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?

G: Hi. My name is lisa Wang. I would like to file a plaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.

M: I am sorry to hear that. Could you tell me exactly what it is all about?

G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.

M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.

G: Thank you for your attention in this matter .I really appreciate that.

M: Gould you give me a number that I can reach you?

G: 123-456-789

M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to e back to our hotel again and I promise you that what had happened to you yesterday will not repeat.He a good day!bye!

G:bye!,3,挺不错,2,

英语作文投诉信应该怎么写因为去旅馆住宿,实际与宣传

I am writing to let you know the deplorable attitude of one of your staff members.

I received my telephone bill for the previous month and found there were some mistakes in calculation: I had been overcharged for 3 long-distance calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. She interrupted me continually and even said it was my fault. Such a way of communicating with clients is unacceptable.

I would like to suggest that you look into the matter as soon as possible and ask the girl to make a formal apology to me. An early response will be appreciated.

假设你是李华,近跟父母去国外旅行时所居住的旅馆服务不好。请根据以下要点提示给旅馆老板写一封英文投

Dear Sir or Madam,

I am writing to complain about your hotel service. My parents and I had a terrible stay in Room 512.

Firstly, the air-conditioner wouldn’t work. When I asked the staff for help, they said ok. But eventually no one came. Secondly, I found the bathroom rather dirty to bathe in. What was worse, the noise outside at night was so loud we found it hard to fall asleep. I asked to change rooms, but was refused for the reason that the hotel was full. It was surprising that the waiters treated us in a very casual and indifferent manner.

I would like you to refund my money. Unless I get a satisfactory reply, I’ll write to the Consumer Association.

Looking forward to hearing from you.

Yours faithfully,

试题分析:这是一篇提纲类作文。假设你是李华,近跟父母去国外旅行时所居住的旅馆服务不好。请根据以下要点提示:给旅馆老板写一封英文投诉信, l空调无法关掉; 2浴室不干净;3.晚上周围噪音很大,且不给更换房间。4服务员态度随意,漫不经心。需要写的内容已经粗略给出,需要我们翻译成完整通顺的句子,适当添加些内容,使文章更充实。写作时注意准确运用时态,上下文意思连贯,符合逻辑关系,不能出现文章脱节问题。一定要给出自己的看法。尽量使用自己熟悉的单词句式,同时也要注意使用高级词汇和高级句型为文章润色。注意要求的词数100词左右,不要太多也不要太少。

【亮点说明】It was surprising that the waiters treated us in a very casual and indifferent manner. 这里含有一个主语从句。

酒店投诉英语情景对话怎么进行投诉(2)

酒店投诉英语情景对话4 Mike is talking to the front desk about his complaint in this hotel.He wishes to change to a quieter room.

迈克正在前台和酒店经理对话,他想投诉一下并换一间清静的房间。

Mike:Excuse me.Who is the person responsible for handing complaints here?I would like to make few complaints.

迈克:你好。请问你们这里谁负责接受投诉?我想投诉一下。

Front Desk:I am the manager here.You can complain to me.How may I help you?

前台:我是这里的经理,您可以向我投诉。发生什么事情了呢?

Mike:Here is the thing.I was woke up by strange noises of the telephone several times last night.Even I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my room.So I want to change to cleaner and quieter room.

迈克:是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线,它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。

Front Desk:I apologize for everything disturbing you.We will give another room to you right now.Please wait a moment.

前台:针对您说的情况,我向您表示歉意。我们马上给您换房间,请稍候片刻

投诉问题常用句型百宝箱

1. 顾客投诉问题

1) There is no hot water/water boiler.

没有热水/煮水器。

2) The room is in a ell/too noisy.

房间一团糟/太吵了。

3) The window curtain is full of dust.

窗帘积满了灰尘。

4) The pillow cases are stained.

枕头套上有污渍。

5) The bathtub/water closet is dirty.

浴缸/抽水马桶是脏的。

6) The water closet is clogged ant when I flushed it , it overflowed.

抽水马桶堵住了。我一冲水,水就冒出来。

7) There are no towels/toiletry items/toilet paper in the bathroom.

卫生间没有浴巾/洗浴用品/厕纸。

8) My necklace /watch/wallet is missing.

我的项链/手表/钱包不见了。

9) Get me your manager!

把你们经理叫来。

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2. 关于餐厅投诉的英语对话

3. 餐厅投诉英语情景对话

4. 酒店英语打电话情景对话

5. 酒店英语基本对话

急求!!!一篇关于投诉信的英语作文

关于火星的:

At the first sight the planet Mars does not appear very welcome to any kind of life. It has very little oxygen and water, the temperature at night is below –50 and winds of 100 miles per hour cause severe dust storms. However, the surface of the planet seems to show that water flowed across it some time in the past, and it is believed that there is enough ice at the poles to cover the planet with water if it melts, Although there is no life on the Mars now, some scientists think that there may he been some form of life long time ago.At that time ,the planet had active volcanoes;the atmosphere was thicker and warmer;and there was water. In fact,in some ways the Mars may he been similar to the Earth, where life exists.

Some people believe that the Mars could support life in the future if the right conditions were produced. The first step would be to warm the planet using certain gases which trap the Sun’s heat in the planet’s atmosphere. With warmth,water and carbon dioxide ,simple plants could begin to grow. These plants could slowly make the Mars more suitable for living, It is estimated that the whole process might take between 100,000 and 200,000 years. In the meantime, people could begin to live on the planet in special closed environments.They would provide a lot of use ful information about conditions on the Mars and the problems connected with living there.

关于对进步的看法

Who would disagree with the statement “ progress is good”? Without progress , there would be no change. Without progress, there would be no change in our economy, our standard of living, or our health.

Progress is required to keep the economy moving forward. New products need to be developed; new services need to be created. Without progress, our economy would stand still. There would be no change. Without progress, there would be no supermarkets with fress produce brought in from all over the world.

Progress is required to improve our standard of living. Our homes today are more efficient and use less natural resources thanks to improvement in home construction techniques. Our clothes are warmer and safer thanks to developments in textile manufacturing. Our educational system is better thanks to the use of the computers and the Internet.

Progress is required to improve the heath of the world population. Without progress, there would be no vaccines against deadly diseases like allpox. Without progress, there would be increased infant mortality. Thanks to progress, our lives are longer and healthier.

Progress is a natural state. Without it, we would not evolve. Without it, our economy, our standard of living, and our health would deteriorate. Who could deny the necessity of progress.

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